Enable abandoned cart emails

  1. Make sure the email address you want Zonos to send from on your behalf is enabled. You can check by going to the Store section in the Zonos app.
    • If it is not enabled, you need to complete the Verify Store Email in the company section.

  2. Go to Checkout > Notifications, then toggle the Abandoned cart option to enable abandoned cart emails.

  3. Once enabled, the abandoned cart settings will appear below for you to set up.

*Note: Abandoned cart emails will not be sent to EU customers unless they have opted in to marketing emails in the Zonos Checkout or if you choose to disable the GDPR settings.