How do I connect my FedEx account?

Learn how to connect your FedEx account to Zonos.

Easily connect directly to your FedEx account with a secure one-time sign-in through Zonos Dashboard. Our integration with FedEx uses their API to pull your live shipping rates so you get the most accurate shipping and landed cost calculations. In order to use this feature, you will need to follow the guidelines outlined in this document or the video walkthrough to connect your account. Then, enable and test to ensure it’s working properly.

To connect your FedEx account in Zonos Dashboard, do the following:

  1. Log in to Dashboard.
  2. Go to Settings → Shipping rates.
  3. Click Connect carrier account and select FedEx.
  4. Complete all the information fields.
    1. Only fill out the SmartPost Hub ID if you are using FedEx SmartPost services.
  5. You are required to agree to the terms and conditions of the End User License Agreement (EULA) prior to FedEx account registration. Users will also have the following options:
    1. Select the box to indicate your account is enabled for International Ground Consolidation (IGC) through FedEx, which is required to use some FedEx features.
      1. If this box is selected, all label requests for ground shipments will require you to select your own broker. Be sure to check with your FedEx account rep to verify that your account is enabled for IGC; otherwise, failures will occur when generating labels.
    2. Select the box if the contact address associated with your account is the same as the shipping address.


Still have questions?

View our additional documentation on how to connect your FedEx account.

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