How do I connect a carrier?
Learn how to connect your carrier accounts to your Zonos account in order to get live carrier rates.
See the carriers below to find out what information you need to gather prior to connecting. Please reach out to our Support Team for any troubleshooting issues.
Connect your carrier accounts:
Do I have to connect my carrier account with Zonos?
While it’s not required, it’s recommended in order to ensure that any negotiated rates you get from your carrier are being pulled into Zonos Dashboard and being charged to your customers. This helps with shipment rating and overall landed cost accuracy.
What happens if I don’t connect the carrier?
Your customer will be charged the carrier’s standard rates, which may not match what you’re being charged by the carrier.
What if I need to add a handling fee to my shipping rates?
No problem, you can add buffers at a percentage or flat rate to your shipping costs by carrier or service level so that you always charge your customers a handling fee.
Still have questions?
View our additional documentation on how to connect a carrier.